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Default Folder X FAQ
Description

Here are some questions and problems that people often encounter when using Default Folder X.

Before consulting this list, please check to make sure you are running the latest version, which is Default Folder X 5.0.3. If you need an update, you can get one using the Download button above. If you have a problem that is not addressed here or feel a question should be here but isn't, please send mail to support@stclairsoft.com

General Questions

Default Folder X Compatibility

Troubleshooting


General Questions

Default Folder X 5.x is telling me I need to upgrade. What's going on?

If you purchased an older version of Default Folder X before June 1, 2015, there is an upgrade fee of $14.95 (US) for version 5.0 . If you are a registered user of a previous version, enter your registration code in the General tab of your Default Folder X 5 preferences and it will check and let you know if you need to upgrade. If you no longer have your registration code, please use our registration code request form to have us look it up for you.

If Default Folder X tells you that you need to upgrade, just go to http://www.stclairsoft.com/store/ and make your purchase. You'll need to enter the name, email address or registration code from your old license to ensure that we can verify your eligibility for the upgrade.

I have two computers. How many licenses do I need to buy?

Our licenses are "single-user", so you need one per user, not one per computer. You're welcome to use your license on multiple machines as long as you're the sole user of the machines. As long as that's the case, all you need to do is download the latest version of Default Folder X, install it on both computers and enter your registration code in both places.

Default Folder X is listed as using an older version of the Sparkle framework. Is it susceptible to the Sparkle security vulnerability?

While Default Folder X is using an older version of the Sparkle framework at the moment (it will be updated to the latest in the next update), it uses encrypted HTTPS connections to check for and download updates, so there’s no chance of a man-in-the-middle attack, as described in this report:

http://arstechnica.com/security/2016/02/huge-number-of-mac-apps-vulnerable-to-hijacking-and-a-fix-is-elusive/

So you can safely leave automatic update checking turned on in all of our products – it’s being done correctly.

What applications does Default Folder X support?

Default Folder X enhances the Open and Save dialogs in all Carbon and Cocoa applications, so it should appear in all OS X-native applications. It cannot enhance non-native Java applications, however, because they do not use the standard OS X file dialogs.

Does Default Folder X patch my system?

No. Versions of Default Folder X prior to version 5 injected code into applications to detect when you used a file dialog. Version 5 no longer does this.

Can I rename folders in Default Folder X's Favorites menu?

Yes. Just open your Default Folder X preferences, click on the Folders tab, click on Favorites, and then right-click on the Favorite folder you want to rename.

How do I change the order of my Favorites?

Open your Default Folder X preferences, click on the Folders tab, click on Favorites, and then drag the Favorite folders up and down in the list to change their order.

How do I uninstall Default Folder X?

Version 4.x:

Run the Default Folder X 4 installer and click on the Uninstall button. If you no longer have the installer, you can download it here

Alternately, you can just remove these files (HOME refers to your home folder):

HOME/Library/PreferencePanes/Default Folder X.prefPane
/Library/PreferencePanes/Default Folder X.prefPane
/Library/ScriptingAdditions/Default Folder X Addition.osax

Version 5.x:

Just quit the Default Folder X application and move it to the Trash.


Default Folder X Compatibility

Does Default Folder X work with El Capitan (Mac OS 10.11)?

Version 5 of Default Folder X is compatible with El Capitan. Version 4 is not, unless you turn off System Integrity Protection (which we don't recommend).

I turned off System Integrity Protection to get Default Folder X 4 to work. Now that I've upgraded to Default Folder X 5, how do I turn System Integrity Protection back on?

To turn on System Integrity Protection in El Capitan, do the following:

  1. Boot into the recovery partition by holding down Command-R while restarting
  2. Choose Terminal from the Utilities menu in the menubar
  3. In the Terminal window, type the command "csrutil enable" and hit the Return key
  4. Restart your Mac

When I use Default Folder X in an Open or Save dialog box, it makes Yoink's window pop up.

If you're running Yoink, it will pop open its window whenever Default Folder X changes folders in a file dialog. Please add Default Folder X to Yoink's exception list. You can get to it from the Yoink menu in your menubar: Yoink > Preferences > Behavior > Ignored Apps…

What version of Default Folder X do I need?

For Mac OS 10.11 (El Capitan) and 10.10 (Yosemite), use Default Folder X 5.

For Mac OS 10.6 (Snow Leopard) , 10.7 (Lion), 10.8 (Mountain Lion) and 10.9 (Mavericks), use Default Folder X 4.7.4.

If you are still using Mac OS 10.5, have a PowerPC Mac or run PowerPC applications in Mac OS 10.6 using Rosetta, you'll need to download Default Folder X 4.5.12.

If you've got a really old Mac, you can still download Default Folder X 4.3.10 to run on Mac OS 10.4 (Tiger).

Note that we no longer officially support versions 4.5.12 and 4.3.10, but they work just fine on older versions of OS X.


Troubleshooting

In System Preferences > Security & Privacy > Accessibility, I can't give Default Folder X permission to run. The checkboxes are always disabled.

You need to unlock your Security settings before you can modify the checkboxes. To do this, click on the lock icon in the lower left corner of the window.

Please note that if you don't have a password for your administrator account, the checkboxes will only enable momentarily and will then disable themselves again. Please see this Apple support document to find out how to work around this problem: http://support.apple.com/en-us/HT203127

When an Open or Save dialog appears, my entire screen turns gray. How do I stop this?

What you're seeing is part of Default Folder X's "Finder-click" feature.

Whenever you move the mouse over a Finder window, Default Folder X draws a gray shadow over the window. This shows you that clicking on the window will switch to that folder in the file dialog.

There's an option in your Default Folder X preferences called "Choose the Desktop when you click on it." This makes Default Folder X treat the entire screen as a window showing the Desktop, so it grays out the entire screen to show you that clicking there will do something. Turning off this option will stop the screen from turning gray. Alternately, you can turn off "Highlight Finder windows when you mouse over them" if you prefer to keep the behavior but don't want the visual effect.

Default Folder X's folder switching is slow in older applications.

In 32-bit Carbon applications (including MS Office 2011, Adobe CS6 and earlier, and BBEdit), Default Folder X uses a slower method of switching folders. This avoids an annoying flicker of the file dialogs.

If you're willing to tolerate the flicker, you can turn on Default Folder X's faster folder switching by opening the Terminal application and entering this command, follwed by the Return key:

defaults write com.stclairsoft.DefaultFolderX5 fasterFolderSwitching -bool true

To turn it back off, use

defaults write com.stclairsoft.DefaultFolderX5 fasterFolderSwitching -bool false

Default Folder X won't let me click on some Finder windows. Why?

Default Folder X's Finder-click feature doesn't support Smart Folders (including All My Files) or search results. These windows don't have a "location" - the files listed there are in various folders and are just listed together as the result of a search. So when you click on that window, there's nowhere for Default Folder X to "go," and it doesn't have a way to replicate the whole search in a file dialog window. So it doesn't show those windows as being "clickable" because there's nothing it can logically do with them.


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Download Version 5.0.3 
For Mac OS 10.10 - 10.11 

Download Version 4.7.4 
For Mac OS 10.6 - 10.10 

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Reviews and Comments
As a long-term Mac user, i have installed demo software beyond count. Yours is one of the few that I've seen the worth in investing in.
- Daniel Kennish
It's one of those programs that I wonder how I lived without for so long. Before I was constantly clicking through directories every time I wanted to open, save or attach a file. Now I do almost everything in just a few clicks.
- Ethan Annis
System Requirements
Mac OS 10.10 through 10.11

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